Shipping Policy

SHIPPING METHOD & COST

Standard 5-12 days

Orders between $0-49.99, Shipping Fee: $4.99
Orders $49.99 and over: Free

Express 3-8 days 

Orders between $0-49.98, Shipping Fee: $6.99
Orders $49.99 and over: $3.99

Processing Time

You'll receive a confirmation email as soon as you place your order. Orders generally take 1-3 business days to ship from our fulfillment centers. 

During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES KIVIWEALTH DELIVER?

We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to American Samoa, Guam, Hawaii, Northern Mariana Islands, United States Minor Outlying Islands, Virgin Islands, U.S., Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific addresses.

We ship orders to all Australia

We ship orders to all Canada

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times, and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

Due to the effect of the Covid-19 blizzard, delivery tends to be harder than usual. Hence, different levels of logistics delay were caused. We are doing everything to express your parcel, please allow the logistics system a bit more patience. Thank you for your understanding.